
FAQ
Shipping Information
What are the delivery charges?
PS Grand Offers Free Deliveries across India for orders Cart value above 599. For Cart Value Below 599, Standard Delivery Charges apply.
What is the estimated delivery time?
Even Though Customized Orders And Prints Takes more time to Prepare, PS Grand Promises to Dispatch the Order within 24 Hours from Confirmation Of Order. Deliveries are Committed by Our PAN India Delivery Partners Which Promises Delivery of 24 to 48 hours from the time of Dispatch.
How to track my order ?
You Can Track Your Orders Status and Tracking details Using “My Orders” Section.
Do you ship internationaly?
Yes, PS Grand Offers International Shipping of Orders with Standard Delivery Charges apply
Returns & Refunds
How do I return something to you?
PS Grand Prepares All the Products In International Standards. We prioritize quality in every piece of clothing we offer, ensuring that each item meets rigorous standards before reaching you. Due to the intimate nature and ALL OUR PRODUCTS ARE CUSTOM MADE , we cannot accept returns to maintain hygiene and product integrity. This policy allows us to guarantee that all customers receive brand-new, untouched items. We appreciate your understanding and commitment to maintaining high-quality standards with us.
What if My Order Package damaged During Transit ?
If Courier Packaging Found Damaged, We Request You To Not open the package and Take a video of damaged packaging without opening and share us the video to Support Mail ID or WhatsApp number
My refund is incorrect, what should I do?
Reach our to us using the support mail ID or WhatsApp Number with your order id to process the refund within 48 hours.
Do you refund delivery charges if I return something?
Delivery Charges Are Non Refundable.